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Upcoming Busbud SkillCamp: How to turn customer service into a competitive advantage

16 Sep

Busbud Skill Camp

At Busbud, we pride ourselves on delivering a top notch service, be it to a loyal customer shuttling between New York and Washington DC or a first time Busbud user researching a complex bus journey across South America.

Experts from Facebook, Cirque du Soleil, Frank & Oak, Vidéotron

That’s why we’re excited to be leading a panel discussion with Facebook, Cirque du Soleil, Frank & Oak, and Vidéotron in which we’ll explore the key elements and trends of customer service, and how to gain a competitive advantage by building an outstanding customer experience.

This event, the second in the Busbud SkillCamp series, will take place on October 1st, from 6 to 8pm at Notman House, 51 Sherbrooke Street West, in Montreal. The panel discussion will be followed by networking, and food and drinks will be provided. Click here to sign up and purchase your ticket!

Busbud SkillCamp

 

Busbud CEO LP Maurice Selected for PhoCusWright “Class of 35″

27 Aug

We’re excited to announce that Busbud CEO LP Maurice has been selected for The PhoCusWright Conference’s 2014 “Class of 35″ Young Leaders Summit, uniting the brightest young stars in the travel industry who “have demonstrated the desire & passion to move the industry forward” this fall in downtown Los Angeles.

View the 2014 list of leaders here. Previous participants in the program have included senior executives from TripAdvisor, Priceline, Expedia, Google, Kayak, Amadeus, SilverRail, and Starwood Hotels, as well as the founders of leading travel startups Hipmunk, Rome2Rio, Ostrovok, Liftopia, and Tripping.

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Young Leaders Meet To Talk Travel Tech Innovation

The PhoCusWright Conference is the leading travel and technology convention focused on innovation in travel, tourism, and hospitality.

As part of the Class of 35 Young Leaders Summit, LP will get the opportunity to share and learn from like-minded entrepreneurs, discuss common challenges, and spread the Busbud vision.

This year’s edition of the PhoCusWright Conference, takes place between November 11th and 13th, 2014 in Los Angeles at the JW Marriott.

See you there!

Phocuswright LogoPhoto Credit: The PhoCusWright Conference

La Tournée des Entrepreneurs – Promoting Entrepreneurship In Quebec

30 Jul

La Tournee des entrepreneurs group photo Charlevoix 2014

This past weekend, Busbud CEO LP Maurice embarked on the first of three roadtrips across the province of Quebec as part of La Tournée des entrepreneurs.

Watch the video recap of the weekend in Baie-St-Paul, Charlevoix.

 

Connecting with local entrepreneurs

The tour brought together entrepreneurs from different regions of the province in order to learn, share experiences and inspire. Topics discussed included prototyping, how to sell online, fundraising, web analytics, innovative business models and social entrepreneurship.

Montreal entrepreneurs participating at this first event: Caithrin Rintoul (Provender), Sophie Boulanger (BonLook), Christine Renaud (E-180), Francis Gosselin (f&co), Raff Paquin (AlveoLabs and formerly Frank & Oak) and Fabrice Vil (Pour 3 Points).

Next stops, Gaspé and Rouyn-Noranda!

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Brazil Bus Finder – Follow your World Cup team with Busbud

11 Jun

In Brazil for the World Cup? Book the right bus ticket to the next match using Busbud.com’s Brazil Bus Finder. Screenshot Busbud Brazil Bus Finder World Cup 2014 To celebrate the 2014 FIFA World Cup™, we’ve created a microsite dedicated to help soccer fans easily book their bus trips between the host cities across Brazil. On www.busbud.com/worldcup, you can filter bus routes and schedules by team or city, and book bus tickets for various companies online, directly on Busbud. Routes will be updated continuously based on the evolving World Cup match results.

Busbud Mobile - Brazil Bus Finder for World Cup 2014

In Brazil, buses are the main mode of long-distance transportation: they are clean, comfortable, run on time, and the main routes — between Rio de Janeiro and São Paulo, for example — are typically served many times a day. The thing is, finding the right bus online is often cumbersome, especially for international travellers. That’s why a few of us at Busbud got togetherand created a tool that simplifies the process of finding and booking city to city bus tickets. We hope it saves our fellow travellers and football fans a bit of time — and the extra trip to the bus station.

Ready? Search. Click. Gooooooooooooaaaaaaal! busbud-brazil-bus-finder-worldcup-2014

Come meet Busbud at C2MTL 2014

21 May
C2-MTL 2014

A workshop in progress at C2-MTL!

Busbud is really excited about the C2MTL conference happening in Montreal next week from May 27-29th.

Described as a cross between Ted and Burning Man, the C2MTL conference on commerce and creativity is organized by Sid Lee, Cirque du Soleil, Fast Company and Microsoft and will feature an inspiring list of speakers including James Cameron (director), Tony Hsieh (Zappos) and Muhammad Yunus (Nobel Peace Prize winner).

In 2013, Busbud had the chance to be a winner of the Bronfman Foundation  Emerging Entrepreneur program.

Two Chances to Connect

This year, Busbud is glad to announce we are coming back and that we’ll be involved in two different ways:

On May 27th, Busbud CEO LP Maurice will take the stage as part of the new Garage speaker series presented by Laurentian Bank. LP will be interviewed by journalist Diane Bérard of business magazine Les Affaires and will discuss creativity and innovation at Busbud. This talk will run in parallel to conferences in the Microsoft Forum.

On May 28th, Busbud will be hosting a workshop on international expansion titled “So you want to go global?”. Busbud team leaders LP Maurice, Thomas Geissmann and Pierrich Picard will share best practices from our experience developing new markets abroad. Participants will learn more about trade missions, email marketing, landing pages, SEO and more ways of connecting with potential partners worldwide. This workshop is presented as part of a series presented by our friends at PwC Canada.

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We’ll be around all week, so feel free to come meet us for questions, to exchange ideas and more!

See you at C2-MTL!

Photo:  Workshop of PwC at C2MTL 2013 with Chris Bangle, Designer of Chris Bangle Associates and former Chief of Design, BMW Group. (Courtesy of C2MTL)

Busbud SkillCamp – Mastering Sales Skills

28 Apr

SkillCamp

Everyone of us at Busbud is conscious of the importance of continuously learning and honing our skills in a startup work environment.

In the spirit of facilitating the flow of knowledge in the Montreal startup community, we are launching a series of learning events dedicated to spreading expertise in various areas.

The first SkillCamp session will take place on May 1st, at the Busbud HQ. We will focus on mastering your selling skills by introducing you to a sales technique that has been adopted by many of the world’s leading sales organizations and top Fortune 500 companies.

In this sales seminar you will learn how to:

  • Identify customer business problems and develop the needs they need met.
  • Present your offer in an impactful way, and avoid “feature dumps” and discounting.
  • Differentiate your offer from the competition’s
  • Win business without discounting.
  • Jumpstart your pipeline.

The session will be animated by Marc Lamarre. With 15 years of experience in various large organizations, Marc holds the “Certified Trainer” accreditation for a number of renowned training programs such as SPIN Selling™, Achieving Competitive Edge and Extended Learning Program.

You can purchase you ticket here.
See you at Busbud on May 1st, drinks and food will be provided!

Busbud Sugar Shack Trip 2014

25 Apr
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The Busbud family at Sugar Shack 2014!

The Busbud family just made its first trip to the sugar shack, and it was a blast! We love sharing, so here’s our simple recipe for a good sugar high:

1. Gather your teammates for an epic bus ride to a sugar shack.
2. Once there, seat them all around a table.
3. Serve them ham, meat pies, sausages, omelettes, pancakes, and more.
4. Proceed to cover everything generously with maple syrup!

Then observe:

Ladies Learning Code takes over Busbud

1 Apr

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The latest Ladies Learning Code workshop was hosted at our HQ, and it was a success! The Introduction to Mobile Web workshop aimed to familiarize attendees to the basics of Responsive Web Design, in a super laid-back atmosphere. You can check out the photos below.

We’re glad this edition counted so many Busbud employees among the mentors and attendees; with Naoufal as lead instructor on this session, and Mike, Theo and Ziad as mentors. You can see all of them here.

The Montreal chapter of Ladies Learning Code now has a Facebook page, so go and click ‘like’ to make sure you don’t miss any updates. The next event in Montreal will be held on April 12th at Studio XX.

Ladies Learning Code is a Canada wide not-for-profit organization providing women the opportunity to learn beginner-friendly computer programming and other technical skills through hands-on workshops. These events are all about showing women that learning to hack can be fun.

Thank you all for coming!

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Busbud Hosts Innovation in E-Commerce Event on April 1st!

25 Mar
Innovation in E-Commerce

Innovation in E-Commerce

Busbud is excited to host the “Innovation in E-Commerce event” on Tuesday, April 1st. The event will bring together the hottest startups, entrepreneurs and innovators in the Montreal eCommerce scene.

The event is organized by the great folks at MTL NewTech & MTL + eCOMMERCE.

The evening will begin with a chance to network, and meet potential business partners and co-founders alike.

4 startups then pitch on stage to the 200-strong crowd. The startups include Bon Look, FreshMint, MightyCast and ThirdShelf. The selected startups that are in one way or another innovating in logistics, operations, technology, mobile or some other aspect of their business. 

The pitches will be followed with a panel on the topic of innovation in eCommerce, and how to successfully launch an eCommerce site. Featured panelists will include Pinny Gniwisch, (founder of Ice.com), Richard Cohene (Marketing at Beyond the Rack) and Malik Yacoubi (VP Technologies and Mobile at Cossette).

Here is the schedule for the event:

6.00pm Doors open. Meet cofounders & Talent
6.45pm Beginning of presentations
7.30pm Panel : innovation in eCommerce // eCommerce launch
8.15pm Stay for networking !

For more info, check out the Facebook page. Get your tickets via Eventbrite.

Montreal Python @ Busbud

20 Feb

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We’re happy to announce we’ll be hosting the next Montreal-Python meetup at our offices on March 10th!

The time has come to call for speakers, we’re looking for you to jump on this opportunity! Whether you need 5-10 min or 30 min to share your thoughts, submit a talk proposal here!

Montréal-Python’s mission is to promote the growth of a lively and dynamic community of users of the Python programming language. The organization also aims to disseminate the local Python knowledge to build a stronger developer community and promotes Free and Open Source Software.

The event consists of regular meetings that showcase several short presentations followed by a longer main one. Everyone is free to attend, no particular skill level is required to enjoy the meetings, there are often presentations geared to all experience levels, from new comers to experts. Snacks and drinks will be provided.

See you there!

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